This training is an introduction into conflict management, helping you to understand and prevent conflicts.
In the first session, you will learn about the concept of conflict and how to identify its stages and actors and get equipped with hands-on tools that will support you to understand the nature of the conflict and analyse it.
In the second session, we will dive with you into one of the most powerful approaches to prevent and manage conflicts with empathic communication.
This workshop covers:
- introduction to the concept of conflict
- exploration of actors involved in conflict and their relationship
- discovering types of behaviours during conflict situations
- getting to know basics of Game Theory
- an introduction to the basics of non-violent communication
- learn main assumptions of empathic communication and how empathy can be applied in different life situations
- learn how to identify own needs and emotions and empathise with others
- transform language barriers into messages that build relations
Participants will experience:
- a balance between theory and practical exercises
- an interactive workshop facilitated by two experienced facilitators
- a space for peer learning among each other
The workshop will be delivered across two sessions:
Session 1: Conflict analysis
- Understanding the concept of conflict: definition, stages, actors
- Game Theory in practice
- Behaviors during conflict situations
Session 2: The Theory, Practice and Value of Non-Violent Communication (NVC)
- Basics of the NVC approach: principles, concept of feelings and needs
- Communication barriers
- A 4-step model as a guideline of life-serving communication
- Self-empathy and needs-based awareness
- Understanding empathy for another
Participants profile:
- you want to explore the concept of conflict and get familiar with empathic communication
- you are a team member, a trainer, or working with groups and wish to learn how to prevent conflicts or better react to them in given situations
- you are new to conflict management and the approach of nonviolent communication
- you want to learn to read the behaviour of people involved in the conflict
- you want to learn how to practise self-empathy and empathy toward others by learning identifying needs and emotions and communicating in a non-violent way
- you like to join two interactive online sessions to learn among peers
When: Wednesday 9 and Thursday 10 March at 13.00 - 16.00 CET.
Where: Online via Zoom
Sign up: registration is open until Thursday 3 March. Participation is free of charge. Priority is given to members of the Anna Lindh Foundation. Limited number of participants (up to 30).
Trainers
MARTA GAWINEK - DAGARGULIA
Marta is a born cosmopolitan and lover of diversity, an educator and facilitator for 15 years now with very thorough experience in online facilitation. Her professional passions are empathic communication, intercultural cooperation and the development of key competencies for the working environments of tomorrow. She is an experienced project manager and team lead who has created spaces for empowering individuals and communities in Georgia, Central Europe and Germany.
NURANA MAMMADOVA
Nurana has been working as a facilitator, youth worker, mentor and supervisor for more than a decade. She is part of various trainers’ pools across the globe and passionate about non-formal education and the art of facilitation, which paved her way to working with thousands of social actors across Europe, Africa and Asia. She has expertise in trainers’ and mentors’ education, project management, citizenship education and youth work. Currently, she is a national mentor of EU4Youth Alumni Network and Facilitator of Policy Lab. Her academic background includes global economics, international relations, diplomacy and human rights.
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This workshop is an initiative of the ALF Swedish network coordinator, National Museums of World Culture and delivered by MitOst Horizontal School.
Questions: please write to Rasha Shaaban
With the support of
